Insights not working

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Avatar of GonzoZZ

I got the diamond subscription yesterday and I was wondering if you could troubleshoot my insights. Thank you.

Avatar of justbefair

What seems to be the trouble?

Avatar of GonzoZZ

Uhh my insights arent working?

Avatar of Martin_Stahl
GonzoZZ wrote:

Uhh my insights arent working?

Check back in an hour or so

Avatar of justbefair

When I ran it for your profile, it was working but appeared to have only loaded about half of your games.

Avatar of GonzoZZ

Well whatever you did its working now. Thank you.

Avatar of Martin_Stahl

There's an issue when a member previously had Diamond and with Insights generated, later went to a different membership level, then gets diamond again. For some reason the generation of insights doesn't get started up again.

Avatar of simo_theKing

Same issue to me but now it works

Avatar of Martin_Stahl
simontheKing83 wrote:

Same issue to me..can you help me Martin?

It looks like yours is working.

Avatar of simo_theKing
Martin_Stahl ha scritto:
simontheKing83 wrote:

Same issue to me..can you help me Martin?

It looks like yours is working.

yes I have reported the bug and now it works.

thanks

Avatar of Guest4934614377
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