I should mention that bullet was just an example, I have the same problem for all types of matches, not just bullet
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iphone w/IOS 17.0.2, chess.com version 4.2.8, the clock doesn't wind down. If I start a bullet match, the clock is at 60sec and stays there until I move, same of the opponent. Every move after that is the same, I move, clock indicates time remaining and doesn't wind down, same again for my opponent.
I uninstalled and reinstalled the app.