iOS app Facbook issues
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Jul 27, 2016
0
#2
You need to add your FB account in your iOS setting first. In that way you only have to sign in once to FB, without re-entering FB credentials in every single app in which you want to use FB (including the Chess app)
I don't know how to do that; like I said, explain like I am five. I'm about to give up :(
Nevermind my boyfriend just did it for me, thanks though
Jul 28, 2016
0
#5
SvetoslavStoyanchev wrote:
How can I add email and password to my account when I don't have them :(
Adding email requires password. And my account is from facebook login..
Open a ticket.
https://support.chess.com/customer/portal/emails/new
I downloaded the chess.com app on my iphone and tried logging in through my Facebook account like I normally do on my home computer but it keeps giving me the error message "Please open iOS settings ("Facebook" section) on your device to ensure your account is set up and "Chess" is enabled." I'm sure for most of you reading, this message seems clear andd is an easy fix but for me I have no idea; I am NOT technology savvy. I have tried all I know at this point (deleting/reinstalling Facebook and Chess app) with no luck, and now I need someone to explain how to fix it like I'm a five year old. Thanks in advance!