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Iphone Account Lock

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Avatar of ArmandoS
ArmandoS
Jan 27, 2011
0
#1

I have been using my iphone app for a while and since the last update it says that my account is locked.  I changed my password online but it is still locked.  Any suggestions?  See below...

 

Avatar of kohai
kohai
Staff
Jan 27, 2011
0
#2

Investigating

Avatar of razorblade12
razorblade12
Jan 27, 2011
0
#3

its not because you are missing the S of your username is it?

Avatar of kohai
kohai
Staff
Jan 27, 2011
0
#4

ArmandoS  entering and re-entering your password too many times caused this. You need to re- log in via chess.com once to unlock it.

Avatar of ArmandoS
ArmandoS
Jan 27, 2011
0
#5

Thank you for your responses.  I do believe that this originally happened due to typing a misspelled username too many times.  Problem solved.