iPhone app won't open after update

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Avatar of drewisms

After updating chess.com on my iphone3gs I can't open...?? I tried deleting and reinstalling& problem still persist... Can anyone help me out?

Avatar of DeepGreene

Sorry to hear that! What version of iOS are you on?... We have a known issue affecting users of 3.x that we hope to have fixed early next week.

Avatar of Kovachoni

same problem!

Avatar of jaclyn

@Kovachoni- You aren't able to open the app at all? Have you tried uninstalling the app and reinstalling to see if that helps at all?

Avatar of Kovachoni

Yes! few times,same problem...today i play on my iphone 3gs 5.11 soft.version,and suddenly i saw the 2.9.11 update...and than i can not enter in app,just start to load chess,and nothing happened,just home screen after few seconds of loading... uf i am disappointed,
I spend a lot of time playing this chess... Is it possible to get the old version somehow...please help me! Regards!

Avatar of DeepGreene

Sorry about this. Not sure what's causing the issue. I have a 3GS for testing, and it seems to be working fine - although mine has iOS 6 installed. I also have a 1st generation iPad with iOS 5.1.1, and that's ok too.

If none of the usual things are helping (restart device, delete/reinstall app), then can you update your version of iOS to see if that helps?