Issue linking to facebook.

Sort:
Avatar of Haughty43

I recently linked facebook to chess.com and I linked an account that had been closed because I never played it, it was an account I really didn't like the name to and just simply wanted to change it. I have played on this account for months now and have progressed greatly, but my facebook is still linked to that old closed account. I'd like this one linked to my facebook, how can I do that?

Avatar of ItalianMachine

hey man, I remember when linking to chess.com through facebook, it asked which account youd like to link. is it possible you can open your facebook back up with your preferred username and change it?

Avatar of Haughty43

Yeh, I thought the same thing but the old account is still linked to my facebook and there are no options to sign out or anything. I even closed that account and it is still linked. :( idk what to do

Avatar of ilya_Liviz

I have same username on chess and facebook and cant link the two :(

Avatar of kohai
ilya_Liviz wrote:

I have same username on chess and facebook and cant link the two :(


What happens when you try ? are you seeing any error messages ? If so what do they say ?

Avatar of ilya_Liviz
kohai wrote:
ilya_Liviz wrote:

I have same username on chess and facebook and cant link the two :(


What happens when you try ? are you seeing any error messages ? If so what do they say ?


Nope... no error message.. was just really weird, it kept asking (during linking) for my chess.com username and password and I kept entering it and it kept asking, (I double checked my information, and if I enter something else it says wrong password but if I enter the right stuff just asks for it again and keeps asking and never says LINKED or anything).. weird..

Avatar of kohai

Ok message me privately please the username of the facebook account and i'll try and do it for you

Avatar of ItalianMachine

hello guys I tried to connect to chess.com from the app on my ipod however when I connect with facebook I receive an error. Is there a solution to this? Thanks.

Avatar of kohai

Chris whats the error say ?

Avatar of ItalianMachine

Well I tried to connect with facebook with the ipod app and when I try, it says error,please try again later.

Avatar of chiefjus
i accisidentally merged my facebook account with a friend s chess.com accnt how can i seperate them
Avatar of chiefjus

pliz help me

Avatar of kohai

can you message me the usernames of the facebook account and chess.com account please?

Avatar of pah2602
I'm getting "please try again later" when I try to connect via Facebook on both iPad & iPhone since yesterday. Have reinstalled on both still same
Avatar of kohai

Yes i can see it too, looking into it for you

Avatar of kohai

Its working for me now, can you try again and let me know if you can log in or not?

Avatar of Guest1905016428
Please Sign Up to comment.

If you need help, please contact our Help and Support team.