Issues with the help button

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thuyenlee

I've tried to contacting support but recently there was a new update to the contact method which uses the help button (bottom left) and it doesn't work. Does anyone else have this issue ? (I'm from Vietnam if this is a regional issue)

Martin_Stahl
Doa2100 wrote:

I've tried to contacting support but recently there was a new update to the contact method which uses the help button (bottom left) and it doesn't work. Does anyone else have this issue ? (I'm from Vietnam if this is a regional issue)

If your browser blocks code or cookies from third-party sites, or you have plugins or extensions that interfere, that can keep it from working.

thuyenlee
Martin_Stahl wrote:
Doa2100 wrote:

I've tried to contacting support but recently there was a new update to the contact method which uses the help button (bottom left) and it doesn't work. Does anyone else have this issue ? (I'm from Vietnam if this is a regional issue)

If your browser blocks code or cookies from third-party sites, or you have plugins or extensions that interfere, that can keep it from working.

I only have an adblocker and even though I disabled it, the help button still doesn't work