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Avatar of Bitteba

Chess.com 

why is there no info that you cannot download now .

Avatar of giancarloron
Same here. Can't play or even watch any game. Always keep "Loading "
Avatar of FrankHarbo
Download hanging🍽🙁
Avatar of crookedcrozier
For me it stopped working in the middle of Saturday 10th and hasn't worked since. Same symptoms - stuck on loading for live games and live watching. Using iPhone app.
Avatar of vinnydutra
Will chess.com do anything about it? Almost 24h without a game.
Avatar of Berkandk

I wanted to play some chess last night and i logged in so it showed me to same "loading" page and the loading thing is loading eternal surprise.png i woke up still happenning. im curious that why are we having these kind of problem suddenly? no reason? or any explanation? 

Avatar of asg_fiddler
im using iphone app. this problem occured after using "clean up cache" option in "battery doctor" app. anyone using it too? (or similar clean up cache)
Avatar of JustOneUSer
Daily games work.

And also. Some of you (funky1314 especially) are being plain rude and ungrateful.

Most of us don't pay for these services, but get a free place to play chess and have fun. If your a VIP member (premium) then I get why you may be annoyed. But everyone else? If your like this as adults, what were you like as children?
Avatar of vinnydutra
Still not working. Anyone knows another way to contact them? I guess not that many people are having this problem. Otherwise they would have fixed by now.
Avatar of JustOneUSer
Every single iPad and iPhone user is having this problem.

That's hundreds of people.

Mods check here regularly, chances are their working on It, and just not telling us about it.
Avatar of camter

It is happening to me if I try V2, but it works in V3 OK on my non-laptop home computer.

I have no Ipad, Iphone, so are the problems only on these devices?

So, is it that V2 has been allowed to flop?

Basically is the problem V2 or Ipad, Iphone and such devices, either or both?

Avatar of Martin_Stahl

I have spoken with a staff member I'm friends with and it works when he tried but he is having things looked at in case it is more localized. 

 

For those with problems, posting your iOS and app versions might be helpful for any staff looking at the topic.

Avatar of JustOneUSer
Don't think it's localised. People from asutrailia, Germany. France, Brazil, Ireland, UK, America, and Russia have all complained. (And more)
Avatar of Martin_Stahl

My guess is localized in this context may be more to do with load balancing.  If it is working for some people on iOS, then it has to be something more in common with those users or how/where they are connecting.

Avatar of bpuga
I am using an iPhone 5c and I have the same problems
Avatar of vinnydutra
Still not working. Have anyone seen chess.com comments about it?
Avatar of camter

Threads about this and other things everywhere. What is going on?

Avatar of bkconf
I'm using an iPAD with iOS 9.3.5. I have the same problem when I use the app or go to the online site.
Avatar of CookedQueen
nwo009 wrote:
Let FBI look into this. Can be Russians after all 

 

FBI doesn't care, they are busy to undermine the authority of some lame duck.

And NSA and Russia don't care as well.

Avatar of CookedQueen

I would think they are already working on this.

Patience might be the key.