Login problem

Sort:
lekicars

Hello !

I cannot login with facebook account to chess.com from my smartphone. I was using chess.com application in android for months, and a few days ago i was suddenly logged out. Then, trying to login again by clicking on "login with facebook", an error apears everytime. I am using the 4.4.4 version of android, and have installed the 3.3.25 version of chess.com. Can somebody help me ???

Here's the screenshot of my smartphone :

Amelia

Thank you very much for reporting this. I will be happy to report this for you to the Android developers! Have you already tried uninstalling the app and re-installing it?

Have you seen this error for other apps with which you connect through Facebook?

Matt_in_PDX

I'm having the same problem this morning. Same error message on Android... English version

Matt_in_PDX

Also, I am not seeing this error with other apps (like words with friends) that use a Facebook login.

alien_roger
Matt_in_PDX wrote:

I'm having the same problem this morning. Same error message on Android... English version

 Please check it now. Sorry for inconvinience.

lekicars

I have tried to uninstall and reinstall the app, and it didn't work. After a few days it worked again, just like that. Now it works perfectly on my android. I haven't faced that problem with another app using facebook

Have you found the reason ? What shall we do if the problem appears again ?

alien_roger
lekicars wrote:

I have tried to uninstall and reinstall the app, and it didn't work. After a few days it worked again, just like that. Now it works perfectly on my android. I haven't faced that problem with another app using facebook

Have you found the reason ? What shall we do if the problem appears again ?

 If it doesn't work for you, please send us a screenshot with that toast message, and we will fix it right away. Thank you!