I told you, I'm not complaining, I would like to ask how the rules work. I don't mind losing points as long as I understand the system.
To reiterate: I won a game on time before he made move 1 and he didn't lose points, then I lost a game because I resigned before move 1. I thought the two scenarios were identical and would like to know why they aren't. On live chess you also have an option to abandon a game before move 1 and it also don't get points deducted.
I recently won two games with the same opponent after he forgot to make even one move. I did not get any points for it, nor did he lose any. I think it's fair enough. I thought it was the way things were - if you don't make a move and lose, it says nothing about your chess strength.
However, these days I got a little tired of online turn-based chess, so I wanted to take a break from it. I wanted to finish the games I had but not start new ones. I was in a tournament so I would still need to play some games. I beat one opponent with white and immediately after another game started with me as black. I resigned before move 1, I thought it would not affect my scores. However, I lost 37 points.
I do care about my ranking a little, albeit of course I know it does not reflect anything like real chess strength. So I don't mind losing some points, but I'd like to understand the rules. I tried to find the relevant rule in the help section but I couldn't. Could anyone enlighten me about these things?
Just to clarify, I'm not complaining about anything. My rating is too high anyway, I got for free 100 points from a guy who stopped playing in the tournament I am talking about.