lost game because opponent clock stops at 1 sec mine at 3 min

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Avatar of misterC9
When you loose the game ok, but in this situation I can not accept. The opponent clock freezes at 1 sec and mine on 3 min, and I do not see my clocks moving.
This is now the 3rd time
Avatar of Martin_Stahl
misterC9 wrote:
When you loose the game ok, but in this situation I can not accept. The opponent clock freezes at 1 sec and mine on 3 min, and I do not see my clocks moving.
This is now the 3rd time

Was this on the website or app? If it was on the iOS app make sure you update to 4.7.17 or later as there was a bug in the previous couple of versions that could impact some games like that.

Avatar of misterC9

thank you for your response, and updated, we'll see