Mein Konto LimeApe wurde geschlossen

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Avatar of Isilator2023
Hallo Zusammen , leider komme ich in mein account LimeApe nicht mehr rein , weshalb wurde mein Konto geschlossen ?
Avatar of Martin_Stahl
Isilator2023 wrote:
Hallo Zusammen , leider komme ich in mein account LimeApe nicht mehr rein , weshalb wurde mein Konto geschlossen ?

If you look at the profile in the website you'll see the general reason. Though, you should have received an email about it at the address associated with the account, along with information about your options.

Avatar of Sargenyblnew

Mein Konto wurde auch geschlossen aber ich habe keine Email erhalten. Ich weiß nicht warum und will es wieder haben.

Avatar of Sargenyblnew

Nutzername Sargenybl. Habe mich über FB eingeloggt. kann jemand helfen?

Avatar of Martin_Stahl
Sargenyblnew wrote:

Mein Konto wurde auch geschlossen aber ich habe keine Email erhalten. Ich weiß nicht warum und will es wieder haben.

You'll need to contact Support using the option in the menu

Avatar of Sargenyblnew

thank your for your answer. Is there an other option to contact support? Because the bot could't help me. He answerd always, that I would received a message with instruction. But I didn't received an email. THANK YOU happy.png

Avatar of Martin_Stahl
Sargenyblnew wrote:

thank your for your answer. Is there an other option to contact support? Because the bot could't help me. He answerd always, that I would received a message with instruction. But I didn't received an email. THANK YOU

Make sure you ask your question very specifically with all pertinent details. If the bot does not provide a good answer or offer to open a ticket, the try something like contact an agent 

Avatar of Sargenyblnew
Martin_Stahl hat geschrieben:
Sargenyblnew wrote:

thank your for your answer. Is there an other option to contact support? Because the bot could't help me. He answerd always, that I would received a message with instruction. But I didn't received an email. THANK YOU

Make sure you ask your question very specifically with all pertinent details. If the bot does not provide a good answer or offer to open a ticket, the try something like contact an agent 

Perfekt, it works. They opened a ticket. THANK YOU happy.png