Missing (invisible!) pieces

Is anybody familiar with an infuriating issue where pieces aren't shown on the board?  I use the chess.com site and Chrome browser, on my Samsung mobile. It can happen immediately on launch of a new game (e.g. blitz) but also when cycling through the many 3 or 5 day games I play concurrently. 

So, I see an unguarded piece and take it only on the next move to see an opponent piece that wasn't visible on my last move, is actually still in play and which then takes my attacking piece. 

Refreshing the page before playing any move is a reasonably solid protection but it's still very frustrating because I play a lot of games and sometimes forget to refresh  before playing. 

Missing pieces is normally an issue with the browser cache. So an occasional clearing of the cache may be helpful and refreshing when it happens may he required.

I've cleared multiple cache "from the beginning of time" now but the issue remains..

Do you have any plug-ins/add-ons that might be interfering with things? 

Sorry, what? I may have enabled a setting that makes some pieces invisible? But it reveals them to me if I refresh the page? Sounds unlikely if I'm honest.... but any idea what the setting is, or how I could find it (and turn it off if so)? 

There's a blindfold piece option, but that would hide all the pieces.

Ok, thanks. Sounds dumb. It's not that anyway  this is random, sporadic  and only ever a few pieces rather than all. Infuriating, did I mention that!?

Is it worth switching to the app for this ,(or other) reasons?

That would be up to you. As far as I'm aware, all the graphics assets are part of the app, so it doesn't rely on the browser cache or loading images from the web caching servers either. 

Happens to me almost every game. Here's an interesting position.. I managed to capture 5 pawns and 5 pieces without making a move.. amazing!

The worst thing is in bullet I have to reload and lose about 5 seconds.. nice.

Have you tried clearing your browser cache?

Are you running any add-ons/plugins that could be interfering with images loading?

Yes cleared cache clear data doesn't help.. no add ons or plugins.. this happens whatever browser i use.. just on chess.com.. never any other chess site.. which is why this isnt my main place I play.. its incredibly frustrating.  Happens more than half the games i play.. 

this tournament everyone has missing pieces as white and black has +39 in starting itself by capturing all the pieces https://www.chess.com/tournament/ummmmmm-5

Check your game settings. The piece set might be set to "blindfold".

They're not. If you look at the event and games in the event, there are no white pieces.