moves not updating on chess.com

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MegaCharizardLeo

In the middle of my game, the board doesn't update, it shows it's my opponent's turn, then suddenly, it says I ran out of time. Does anybody have any idea?

Martin_Stahl
MegaCharizardLeo wrote:

In the middle of my game, the board doesn't update, it shows it's my opponent's turn, then suddenly, it says I ran out of time. Does anybody have any idea?

 

Try clearing your browser cache?

 

Also check out the following

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Qibli-the-sandwing

It only happened to me once. So I am of no use