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blackdahlia

Help,

In some of my games I can only see the white moves in this tab window. How do I correct this ?

jaclyn

Can you please link me to the games you're having trouble in? Thanks ahead of time!

IDASP
blackdahlia wrote:

Help,

In some of my games I can only see the white moves in this tab window. How do I correct this ?

I USED to have the same problem when I used Windows 7 and or XP, however in my new Windows 8 it's perfectly fine.

blackdahlia

Not sure how to link you in.

It appears to be all my games bar the one i last started.

http://www.chess.com/echess/game?id=71260954

This is the one with the shortest time left.

jaclyn

@blackdahlia, try a cache clear please? If you're unsure of how to do this, this link provides a step by step guide on how to clear the browser cache.

http://support.chess.com/Troubleshooter/Step/View/2

blackdahlia

Hello jac1yn,

I had previously done a ctrl f5 with no luck.

I have now done a complete empty cache, no change.

blackdahlia

Hello jac1yn,

That's my games now showing both white and black moves.

I've done nothing to solve this.

Have you.

jaclyn

Glad to hear it cleared up.  It may have just been a stubborn cached page.  When you first reported the issue to me it was appearing with both sides moves.