Hi BuddyOwens1,
This will explain what you need to know:
http://support.chess.com/Knowledgebase/Article/View/171/13/fair-play-policy
As long as your not stremaing or downloading media or programs, i would suggest contacting your Internet service provider.
Regards
Hydra
I found this message before my second game today. I have been a loyal chess.com subscriber for years now, often (though not always) subscribing to the premiun service. I have a slow/spotty connection and do occasionally disconnect...
I would like to know what exactly was seen that had made chess.com determine that the number of games I can play should be limited....
Actually, don't bother. This is just dissappointing. I'll be fi nding somewhere else to play. Bye, guys.