My account completely closed, then I had to confirm it

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GoodMovesBadMove

Why is this happening?

I tried logging in multiple times now. Finally, I had to give a six digit number.

Then it let me in.

justbefair

Hmm. That sounds like what you have to do for two factor authentication.

SacrificePawnAlways
GoodMovesBadMove wrote:

Why is this happening?

I tried logging in multiple times now. Finally, I had to give a six digit number.

Then it let me in.

Did you hack or did anything similar?

Martin_Stahl
GoodMovesBadMove wrote:

Why is this happening?

I tried logging in multiple times now. Finally, I had to give a six digit number.

Then it let me in.

Website or app?

The number thing is if the site thinks there have been suspicious login attempts. Though I believe that only should show if you enabled it settings.

GoodMovesBadMove

This was on the website with a desktop. I don't remember now what happened last night. So, I will close this account and try to recover it. I will screenshot it if it asks for a six digit number (again).

GoodMovesBadMove

So, it was an email verification, not a cell phone SMS message. This must be a new thing chess.com is doing. Does this mean I can recover an account I had back around ~2013 (and ditch this one)?

Chess2408Master
Interesting
Thordelvalle

Thordelvalle Was Open From September 20 2024 To Now.

Martin_Stahl
GoodMovesBadMove wrote:

So, it was an email verification, not a cell phone SMS message. This must be a new thing chess.com is doing. Does this mean I can recover an account I had back around ~2013 (and ditch this one)?

If it was self closed, yes.