wyang14 wrote:
Hi,
I have been using another account for a long time on iPad. In last week, I found I can't login any more. I also tried on my laptop with Google Chrome. When I tried to login, it showed me that my account has been closed.
I never requested account close or violated any policy. Looks my account got close by no reason.
May I know how I can re-enable my account?
Thanks.
I believe the proper thing to do is to reach out to the support team: https://support.chess.com/article/346-contact-us
Hi,
I have been using another account for a long time on iPad. In last week, I found I can't login any more. I also tried on my laptop with Google Chrome. When I tried to login, it showed me that my account has been closed.
I never requested account close or violated any policy. Looks my account got close by no reason.
May I know how I can re-enable my account?
Thanks.