My new profile picture and username wont show during the game - Chess Forums

Faras-al-Nahr

13 hrs ago

0

#1

i have changed my profile and username yesterday and they wont display during a game please help it keeps displaying the old one

AK47_reigns

11 hrs ago

0

#2

it will be updated soon, if it doesn't contact support

Faras-al-Nahr

4 hrs ago

0

#3

i still didnt update where can i contact someone because contact support is just an ai

Faras-al-Nahr

4 hrs ago

0

#4

i created another account and its facing the same issue i dont know why

AK47_reigns

22 min ago

0

#5

Faras-al-Nahr wrote:

i created another account and its facing the same issue i dont know why

creating another account without permission from staff can get you banned for multi-accounting

so lose that account , and via contact support ask the ai bot to connect to agent