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My profile info is not correct

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Avatar of Woollensock2
Woollensock2
Nov 4, 2022
0
#1

When I check my profile info, I notice a blue stroke, with the word “ Diamond Member “ 

this is not correct as I’m a platinum member. Will those responsible for this fault please correct it

Avatar of cellen01
cellen01
Nov 4, 2022
0
#2

You should report this problem to chess.com and see if they can fix it.

Avatar of Martin_Stahl
Martin_Stahl
Nov 4, 2022
0
#3
Woollensock2 wrote:

When I check my profile info, I notice a blue stroke, with the word “ Diamond Member “ 

this is not correct as I’m a platinum member. Will those responsible for this fault please correct it

 

I see platinum.

Avatar of Martin_Stahl
Martin_Stahl
Nov 4, 2022
0
#4

If that's the iOS app, could be a bug

Avatar of blackfirestorm
blackfirestorm
Nov 4, 2022
0
#5

I see platinum too socks my dear kitty 

Avatar of BlueHen86
BlueHen86
Nov 4, 2022
0
#6

I see platinum too.

Avatar of BlueHen86
BlueHen86
Nov 4, 2022
0
#7
Martin_Stahl wrote:

If that's the iOS app, could be a bug

If he upgrades to Diamond the bug will fix itself.

Avatar of Duck
Duck
Nov 4, 2022
0
#8

I see platinum as well