"My Turn" issue

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valex

Hello,

Is anyone else having issues about the site refreshing when the opponent makes his move in daily chess matches? It's not refreshing at all in the daily tab, home tab, or even when the match is open. I need to constantly refresh the page in order to find out if my opponent moved a piece or not.

Thanks!

sgtkyzer

I'm having same issue on 4 mobile devices and an android emulation on PC... I must force a manual refresh to get turn change to appear on daily games. Tried everything from clean installs to device wipes thinking it was me. Feels like Chess.com servers are bottle necking because I get notifications hours after my opponent moves despite knowing otherwise as my opponents all live in the same house!

sgtkyzer

Browser seems to update fine.. Mobile app only issue?

valex
sgtkyzer wrote:

Browser seems to update fine.. Mobile app only issue?

I'm having this issue while playing on the PC. Already tried two different PCs using different browsers. The issue persists.

valex
RonaldJosephCote wrote:

Clean your browser.

Thanks, but it did not solve the problem.

Martin_Stahl

There is a bug with notifications that the site is working in.

valex
Martin_Stahl wrote:

There is a bug with notifications that the site is working in.

Thanks! I was unaware of that.

Martin_Stahl

I'm not 100% sure that particular issue is related, but it seems very likely.

JHS2603

When I look at my turn. I see my own name  but it is not my turn. Is this a bug?

 

neuralsim
JHS2603 wrote:

When I look at my turn. I see my own name  but it is not my turn. Is this a bug?

 

Yes, it's been going on for a few hours for me.

kidcoltoutlaw

Happening for me as well in browser and mobile. Started last night where it didn't seem to record my move and I had to move again in multiple games. Today it says it's my move but only shows my last move.

 

ste_mark

Same for me... I played a conditional move but still see it as my turn... Tried refreshing the page and logging in and out. Still see the red "my turn" when it isn't

justbefair

When there is a problem today, it is helpful to find a thread from today or start one yourself rather than dredging up many years old threads.

https://www.chess.com/forum/view/help-support/i-am-playing-myself

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