Hey! Okay, so I've played about 16 games on the app but I'm not getting my full record or percentage of wins. My app account LITERALLY shows that I have played 16 game's. But when logged in my percentage and record is wrong. I've played players more than once, some I beaten some I lost and it only shows me playing them once, if at all.
It's annoying me kind of, but I completely understand if a lot of you are busy right now. I just hope you can get back to me.
Since you kept no records and you just don't remember, there's no way to verify what you say.
Your recent games list shows you played two games against two players:
/ 13 rapid + 2 live 960 + 1 daily =16
/ Staff won't be getting back to you unless you sent them an email. (support@chess.com)
Hey! Okay, so I've played about 16 games on the app but I'm not getting my full record or percentage of wins. My app account LITERALLY shows that I have played 16 game's. But when logged in my percentage and record is wrong. I've played players more than once, some I beaten some I lost and it only shows me playing them once, if at all.
It's annoying me kind of, but I completely understand if a lot of you are busy right now. I just hope you can get back to me.