Need a refund...

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Avatar of Yurul27

I accidentally charged 167$ for a yearly subscription after my free trial without notification before charging it. I'm a student and I honestly can't afford that. How long will it take for chess.com to process a refund because that money is the living cost for this month?

I'm so desperate.

Avatar of Martin_Stahl
Yurul27 wrote:

I accidentally charged 167$ for a yearly subscription after my free trial without notification before charging it. I'm a student and I honestly can't afford that. How long will it take for chess.com to process a refund because that money is the living cost for this month?

I'm so desperate.

If you requested a refund through the support tool, it should have said when you should expect to be contacted by staff. After that I think it can take 3-5 days for the refund to go back to your account after they process it

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