Need Help: Getting blocked Error 1020

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HolyDancingPotato

My friend in China gets blocked whenever he tries to start a game.

Here's the massage he get. Could anyone tell me how to fix this?

And appearently this only happens after he logs in, he has no problem whatsoever without logging in.

Martin_Stahl
HolyDancingPotato wrote:

My friend in China gets blocked whenever he tries to start a game.

Here's the massage he get. Could anyone tell me how to fix this?

 

That is the Content Delivery Network the site uses and might mean the IP being used was blocked. Your friend might try opening a ticket, which is hosted on another provider and may work.

 

https://support.chess.com/article/346-contact-us