Need Tech Support/Customer Support Immediately?
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Jan 31, 2016
0
#23
No RJC, I don't want to disturb him more. By the messages he sends, he is a sick person.
Jan 31, 2016
0
#26
BlueEyedLady написал:
Shaun, I have a person that threatens me over and over. He gets his accounts closed and then comes back as a new person. Today he sent me a book all about his life and how he has learned to dominate and silence people. So.... I guess I know your answer. Continue to put in tickets and block / disable chat..... that is all that can be done? Too bad you cannot find his IP address and put a permanent block on him. He is abusive and people should not have to tolerate this kind of behavior. I don't know much about what your tech people are capable of so I don't know if that is even possible, but it's just a suggestion. I know your team probably gets tired of hearing complaints about others all the time and I do appreciate how tough your job is with all the fixes and people you have to manage here. If you want to discuss this further please message me. Otherwise I will know the answer is as I have already stated in this message. And your ticket system is working again. I have turned in a ticket on him.
I don't know if you want to do this or not, but you can block messages from people who aren't on your friends list. Maybe if you do that for a while he'll get bored and go away.
Jan 31, 2016
0
#27
I have done that for 2 years. He does not get bored. He just changes his account.
Jan 31, 2016
0
#28
BlueEyedLady написал:
I have done that for 2 years. He does not get bored. He just changes his account.
Not sure if you understood me... you can block messages from everyone. Creating a new account won't do him any good unless you add his new accounts to your friends list.
Jan 31, 2016
0
#29
Thank you for sharing that. I do know of how that works, but I admin for some teams and like to keep my communication open for my members. My comment was to Shaun so that he might be able to respond to my question about IP address. I'm good, but thanks for your suggestion. If he gets worse, I will I guess have to move to that option since he is persistant enough to continue this for so long.
shaun wrote:
Thanks guys!
1. Maintenance is being done by our vender, so we don't have a reliable ETA :/ Soon I hope.
2. Screen issue reported.
3. Knight Rapist Closed
4. Personal Themes Reported.
Still not fixed,after 3 days.Pretty shoddy.
Feb 1, 2016
0
#31
I have not been able to change any of my themes for the past ten days and cannot seem to find anyone that knows why.
chess_express wrote:
I have not been able to change any of my themes for the past ten days and cannot seem to find anyone that knows why.
Same for everyone.They took our money and ran.
Feb 1, 2016
0
#33
Thanks Martin, I am not an IT so don't exactly know how that would work anyway. Was hopeful.
BEL; give me his name in a PM. I'll give him a taste of his own medicine