No Email and forgot password?

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Avatar of Raycostello14

I was able to log in thru facebook, but I cannot login thru the site.

I forgot my password and when trying to have it emailed to me, it said that my email address was not on file?

In order to enter my email, I need the password, and vice versa!  What can I do?

Avatar of Amelia

Many accounts that are created through Facebook don't have email addys associated with them. You can add an email here: http://www.chess.com/home/edit_profile then let me know and I can assign you a temporary password and send it to your email on file.

Avatar of karinanw

HI,

i have the same problem. i can't add an email, because i forgot my password.

please help!

Avatar of Amelia

Thank you, can you add your email by the instructions in the post above? You may need to have your Facebook page open in one tab and then open a new tab and paste in the link. 

Avatar of karinanw

I have facebook open, but it still asks for my password.

Avatar of Amelia

Ok thank you. I received your message and added your email and sent you a temporary password.

Avatar of Ionlyplaythecarokann

i'm having the same issue. How can i get a temporary password?

Avatar of RicoPredicate

 I have a similar issue. I have deleted my Facebook account but now can't access my main account "rtypical." Is it possible to rescue my old account? I've had it since 2008 and would hate to lose it.

Avatar of Martin_Stahl

Probably best to open a ticket.

https://support.chess.com/customer/portal/emails/new

Avatar of HomenRabha

Hi Chess.com  ! I am having Chess.com account since 2009 but I still didn't know about the e-Mail associated with it and I too have forgot the password. I have logged in with Facebook now. Please help me to recover my account as soon as possible.

Avatar of vedu8

i have not password and email not also

Avatar of vedu8

also to up but since 2018

Avatar of Former_mod_david
Martin_Stahl wrote:

New link to contact Support: https://support.chess.com/article/346-contact-us

Avatar of Glossyecho

Hi Chess.com, I forgot my password (glossyecho) and the email I connected my account with is currently disabled (it's my school email) and I still can't get in my account. Can you send me  a temporary password? Thanks

Avatar of Martin_Stahl
Glossyecho wrote:

Hi Chess.com, I forgot my password (glossyecho) and the email I connected my account with is currently disabled (it's my school email) and I still can't get in my account. Can you send me  a temporary password? Thanks

 

You'll need to open a ticket.

https://support.chess.com/article/346-contact-us

Avatar of Dark-Choko

hi i had created an account using my gmail account but i had 2 delete it due to a glitch now i want 2 edit my gmail but it asks for a password incidently i forgot it so can u give my a temporary password or tell me the password linked 2 my aacount

thanks

Avatar of Martin_Stahl
TTTwilight wrote:

hi i had created an account using my gmail account but i had 2 delete it due to a glitch now i want 2 edit my gmail but it asks for a password incidently i forgot it so can u give my a temporary password or tell me the password linked 2 my aacount

thanks

 

Only support can help you.

https://support.chess.com/article/346-contact-us

 

Avatar of Lagomorph
TTTwilight wrote:

hi i had created an account using my gmail account but i had 2 delete it due to a glitch now i want 2 edit my gmail but it asks for a password incidently i forgot it so can u give my a temporary password or tell me the password linked 2 my aacount

thanks

Mate, if you think your problems are going to be solved by answering a 9 year old thread you have issues. 

 

Please think before you type.

Avatar of Alextheplayer23

i lost my password and forgot my email and i have no phone

Avatar of Martin_Stahl
Alextheplayer23 wrote:

i lost my password and forgot my email and i have no phone

 

You can contact support and they may be able to help.

https://support.chess.com/article/346-contact-us