No pieces on chessboard online game

Sort:
Avatar of stwils

 I was playing a game this morning, and when the other person's game came  and said "My move" I opened the game. Chessboard was there. But there was nothing on it. Also I could not find anything on the moves or details box. What has happened?

stwils

Avatar of amitprabhale

Interent connection fault

Avatar of stwils

So what do I do?

stwils

Avatar of stwils

Can someone help me, please.

stwils

Avatar of stwils

I'm happy to report that our good chess.com staff fixed the problem!

stwils

Avatar of sk8rjason

I am having the exact same problem, do you know what the fix was?

Avatar of stwils

I contacted chess.com's help. They fixed it for me. They could see the blank chessboard, too.

Good luck.

stwils

Avatar of sk8rjason

Thanks, I have contaced help now.

Avatar of stwils

They should respond by email very soon.

stwils