No sound on desktop, ok on apps. Any ideas?

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FocusOnWinning
No sound on desktop, ok on apps. Any ideas?
medic35181
I get this issue as well for usually the first move. I find if I click on the back button the sound returns. I also get an issue where my game screen is slightly zoomed in and the squares edges are not as sharp graphically as they should be. I’m sure it’s a setting but I can’t figure it out.
medic35181
When I say back button I mean previous move not back in the browser.
FocusOnWinning

Thanks, Ill give it a go!

jdcannon

Where do you not hear sound? We've been making some updates that could be affecting you. 

 

Also what browser and operating system to you use?

medic35181

Happens after I start a game. I use safari on Mac iOS. 

jdcannon

Daily or live game?

medic35181

Live

FocusOnWinning

Sound came back briefly last night, gone off again whilst playing live against human, but ok against the computer.

jdcannon

If that is the case it makes me think its not a code issue on the site. 

 

have you tried clearing your cache lately? 

FocusOnWinning
Yes, cleared cache. Sound worked fine for 6 months plus until 2 weeks ago or so. Every so often you guys do something g and sound returns for a couple of hours then disappears!
FocusOnWinning

Still only sound playing computer, none with humans!

pixone

No sound on my opponent’s moves. I can hear my own moves, but not my opponent's.

rm0475

I have the same issue.... drives me nuts and affects my games... especially the timed ones. I am on a PC using Chrome.

elijhwhm183
No sound at all on my app today
FocusOnWinning

It *seems* to be working, at least for now thanks

BourneRoot

seems chess.com just doesn't care which is why they are losing people to li chess