Not Getting Chess.com Supporter Award

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Drummer_GD_Elijah

Ok, thanks

Martin_Stahl
Drummer_GD_Elijah wrote:

I got a paid membership twice

I had Gold a year ago...I've never used the free trial actually

However, I was gifted it both times...does that have to do with it?

Yes, gifts do not give the achievement. You have to pay for your membership through the account to get it

ArjunRpai

Yeah, I did not get it as a gift but I purchased it

Martin_Stahl
ArjunRpai wrote:

Yeah, I did not get it as a gift but I purchased it

Then that means you're still on the trial. You'll get the achievement once the trial converts into a paid membership.

ArjunRpai

Oh ok. I will check when the trail ends

PhanThanhDuyCHESS

Lmao chess is easy

ArjunRpai

Got the award

ArjunRpai

Thanks

ChessKokoFan
Jomity wrote:

I got a gold membership, but I haven't received the achievement. I've noticed some other premium members without that achievement either. Is this a problem?

Me2

Martin_Stahl
ChessKokoFan wrote:
Jomity wrote:

I got a gold membership, but I haven't received the achievement. I've noticed some other premium members without that achievement either. Is this a problem?

Me2

If you don't have a gift or are on a trial, you should contact support using the option in the menu and they can unlock it.

ArjunRpai

Check after 7 day trial

Checkersnot4you

I also did not get I upgraded to diamond membership

Martin_Stahl
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

Checkersnot4you
Martin_Stahl wrote:
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

it got I paid the money

Martin_Stahl
Checkersnot4you wrote:
Martin_Stahl wrote:
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

it got I paid the money

If you didn't get the achievement, you were never successfully charged.

Checkersnot4you
Martin_Stahl wrote:
Checkersnot4you wrote:
Martin_Stahl wrote:
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

it got I paid the money

If you didn't get the achievement, you were never successfully charged.

I was