Not Getting Chess.com Supporter Award

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Avatar of Drummer_GD_Elijah

Ok, thanks

Avatar of Martin_Stahl
Drummer_GD_Elijah wrote:

I got a paid membership twice

I had Gold a year ago...I've never used the free trial actually

However, I was gifted it both times...does that have to do with it?

Yes, gifts do not give the achievement. You have to pay for your membership through the account to get it

Avatar of ArjunRpai

Yeah, I did not get it as a gift but I purchased it

Avatar of Martin_Stahl
ArjunRpai wrote:

Yeah, I did not get it as a gift but I purchased it

Then that means you're still on the trial. You'll get the achievement once the trial converts into a paid membership.

Avatar of ArjunRpai

Oh ok. I will check when the trail ends

Avatar of Stopaccount

Lmao chess is easy

Avatar of ArjunRpai

Got the award

Avatar of ArjunRpai

Thanks

Avatar of BrilliantGreatMoves28
Jomity wrote:

I got a gold membership, but I haven't received the achievement. I've noticed some other premium members without that achievement either. Is this a problem?

Me2

Avatar of Martin_Stahl
ChessKokoFan wrote:
Jomity wrote:

I got a gold membership, but I haven't received the achievement. I've noticed some other premium members without that achievement either. Is this a problem?

Me2

If you don't have a gift or are on a trial, you should contact support using the option in the menu and they can unlock it.

Avatar of ArjunRpai

Check after 7 day trial

Avatar of Checkersnot4you

I also did not get I upgraded to diamond membership

Avatar of Martin_Stahl
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

Avatar of Checkersnot4you
Martin_Stahl wrote:
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

it got I paid the money

Avatar of Martin_Stahl
Checkersnot4you wrote:
Martin_Stahl wrote:
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

it got I paid the money

If you didn't get the achievement, you were never successfully charged.

Avatar of Checkersnot4you
Martin_Stahl wrote:
Checkersnot4you wrote:
Martin_Stahl wrote:
Checkersnot4you wrote:

I also did not get I upgraded to diamond membership

If your trial never got successfully converted into a paid subscription, you won't get the achievement

it got I paid the money

If you didn't get the achievement, you were never successfully charged.

I was