opponents clock stops counting down at 5 min on first move

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AndrewReilly

When I start a game my opponents clock counts down to 5 mins on their first turn and then stays there. I have all these games open that are stuck on the first turn because my opponents clocks are all stuck on 5 min.

notmtwain

AndrewReilly wrote:

When I start a game my opponents clock counts down to 5 mins on their first turn and then stays there. I have all these games open that are stuck on the first turn because my opponents clocks are all stuck on 5 min.

The three games all show less than 1 minute remaining for your opponents. I'll bet it's because you don't have "Auto win on time out" checked. (In online settings.)

AndrewReilly
I can't find that setting anywhere in Settings
Robert_New_Alekhine

It's in the Online Chess settings.

Btw, this is a known bug. Report it here:

support.chess.com

AndrewReilly
I don't have any Online settings as far as I can see. I only have Live chess and Daily chess settings. Where are the Online chess settings?
notmtwain

Yes, they have renamed it "daily chess" for some unclear reason. It is there.

Don't be disappointed after you fix it, win all three games and get no rating points. Games with less than 3 moves are not rated.

AndrewReilly
I'm afraid it's not. My Daily chess does not have that listed as an option.