I am currently in a state where aborting causes me to resign because I seem to abort too often, even though I am doing so because the site is being glitchy. In one of my last games, my opponent resigned because of this glitchiness. The problem is that when another person aborts, it causes me to abort on my side, and this counts as a resignation because of my aforementioned early exits. This "resignation" causes me to lose ELO. I would like to know if anyone else has experienced this, and I ask the Chess.com developers to fix this glitch as soon as possible.
To get restricted, your rate of abort/disconnects has to meet a threshold over recently completed games and is by design. If your opponent disconnects, you just need to wait for the abort timer to complete.
https://support.chess.com/article/627-sportsmanship-policy
You might look at the following as well which might assist with connection issues:
https://support.chess.com/article/4720-online-chess-performance-optimizations
I am currently in a state where aborting causes me to resign because I seem to abort too often, even though I am doing so because the site is being glitchy. In one of my last games, my opponent resigned because of this glitchiness. The problem is that when another person aborts, it causes me to abort on my side, and this counts as a resignation because of my aforementioned early exits. This "resignation" causes me to lose ELO. I would like to know if anyone else has experienced this, and I ask the Chess.com developers to fix this glitch as soon as possible.