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Avatar of Atulrshu

I registered for chess.com and provided my credit card. However, banking system consider chess.com as fraud merchant since it is not register with "Mandat Hub" and using "Standing instruction" for payment. Can chess.com accept one time payment method please? 

Avatar of justbefair

You have to communicate with support to find out. They don't generally read the forum.

Avatar of Atulrshu

Thanks. Can you please let me know email of support? I am getting AI chatbot only.

Avatar of Martin_Stahl
Atulrshu wrote:

Thanks. Can you please let me know email of support? I am getting AI chatbot only.

Support doesn't use an email anymore. You should be able to get the bot to open a ticket. Select the billing option/payment option when starting the process

Avatar of Atulrshu

Okay thanks.

Avatar of Guest2820928177
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