people cheating

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Avatar of robotech1

in two games with different people on one move my queen

moved 1 space and was captured i did not make that move

in both games i made a different move that would not have

put my queen in danger some players are hacking the server

Avatar of jaclyn

Hi robotech1. This sounds like it actually may be a cache issue. Sometimes pieces appear to go places that they actually aren't. Can you please try clearing your browsing cache to see if that helps?

Avatar of DefinitelyNotGM

Probably a mouse slip, were you moving the queen through or next to the square it ended up on?

Avatar of robotech1

if it was a ??? mouse slip then how did i do the same mouse slip ??? only on my queen and lost it two times ???????????

 

its funny it has not happend again after i posted the complaint and i have not CLEARED MY CACHE ????????????????????????????????????????????? 

Avatar of Diakonia
morethantwentycharac wrote:

 If they hack the server again, just be sure to clear your cache.

People need to understand the difference between hacking, and cracking.  

Avatar of llama
Diakonia wrote:
morethantwentycharac wrote:

 If they hack the server again, just be sure to clear your cache.

People need to understand the difference between hacking, and cracking.  

And hacking vs normal technical issues (or just stupid user issues).

Edit. OP is over 3 years old.

Avatar of Dalek

Chess.com takes cheating very seriously: see https://www.chess.com/article/view/chess-com-fair-play-and-cheat-detection, https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know and https://www.chess.com/blog/DanielRensch/cheating-on-chesscom.
Having said that, public accusations in the open forums is not the way to address these concerns, so I am locking this thread; please report any suspected cheating to the Support team via https://support.chess.com/customer/portal/emails/new and trust that it will be investigated, even if there is no immediate visible action.
To learn more about cheat detection, please join the Cheat Detection Club at https://www.chess.com/club/cheating-forum
Thanks,

 

Dalek - MOD.

This forum topic has been locked