Please help me 🙏

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Avatar of MAN270
My chess.com site has been taking very long time to load lately. Everything I click on loads extremely slowly. Even when I click on play a new game option, the time it takes to load is quite long and when sometimes even after a game has started but the site shows it's still searching (I know the games has started by the sound) It's not that my internet connection is at fault. Other sites including Lichess works fine at the same time which I tried opening to check if my connection was at fault. But no. And now I am unable to play here due to this problem. Someone had told me it was due to Chess Olympiad and heavy traffic but now that it's over, why I am still facing this problem. Please anyone tell me the reason and what do I need to do. Thankyou for your time. I appreciate it.
Avatar of ARyan297Will

Mujhe to nhi pata par mai kisi se se puchkar bataunga aapko

Avatar of LegenderyPranav

You can ask in Chess.com Beta.

Avatar of MAN270
ARyan297Will wrote:

Mujhe to nhi pata par mai kisi se se puchkar bataunga aapko

Oh. It's fine 😄

Avatar of MAN270
GM_PranavLegend wrote:

You can ask in Chess.com Beta.

Oh 🤔

Avatar of Atharv8849
MAN270 wrote:
My chess.com site has been taking very long time to load lately. Everything I click on loads extremely slowly. Even when I click on play a new game option, the time it takes to load is quite long and when sometimes even after a game has started but the site shows it's still searching (I know the games has started by the sound) It's not that my internet connection is at fault. Other sites including Lichess works fine at the same time which I tried opening to check if my connection was at fault. But no. And now I am unable to play here due to this problem. Someone had told me it was due to Chess Olympiad and heavy traffic but now that it's over, why I am still facing this problem. Please anyone tell me the reason and what do I need to do. Thankyou for your time. I appreciate it.

It because chess.com is lagging

Because how it can possible that I face same issue

I think chess.com making update in app and this might make mobile chrome slow.

Avatar of Martin_Stahl
MAN270 wrote:
My chess.com site has been taking very long time to load lately. Everything I click on loads extremely slowly. Even when I click on play a new game option, the time it takes to load is quite long and when sometimes even after a game has started but the site shows it's still searching (I know the games has started by the sound) It's not that my internet connection is at fault. Other sites including Lichess works fine at the same time which I tried opening to check if my connection was at fault. But no. And now I am unable to play here due to this problem. Someone had told me it was due to Chess Olympiad and heavy traffic but now that it's over, why I am still facing this problem. Please anyone tell me the reason and what do I need to do. Thankyou for your time. I appreciate it.

Check out the following to minimize issues from your end, though if there's an issue between you and the site it won't really help.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Avatar of MAN270
Martin_Stahl wrote:
MAN270 wrote:
My chess.com site has been taking very long time to load lately. Everything I click on loads extremely slowly. Even when I click on play a new game option, the time it takes to load is quite long and when sometimes even after a game has started but the site shows it's still searching (I know the games has started by the sound) It's not that my internet connection is at fault. Other sites including Lichess works fine at the same time which I tried opening to check if my connection was at fault. But no. And now I am unable to play here due to this problem. Someone had told me it was due to Chess Olympiad and heavy traffic but now that it's over, why I am still facing this problem. Please anyone tell me the reason and what do I need to do. Thankyou for your time. I appreciate it.

Check out the following to minimize issues from your end, though if there's an issue between you and the site it won't really help.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Sure. Thankyou for your help !

Avatar of Prathit12345
MAN270 wrote:
My chess.com site has been taking very long time to load lately. Everything I click on loads extremely slowly. Even when I click on play a new game option, the time it takes to load is quite long and when sometimes even after a game has started but the site shows it's still searching (I know the games has started by the sound) It's not that my internet connection is at fault. Other sites including Lichess works fine at the same time which I tried opening to check if my connection was at fault. But no. And now I am unable to play here due to this problem. Someone had told me it was due to Chess Olympiad and heavy traffic but now that it's over, why I am still facing this problem. Please anyone tell me the reason and what do I need to do. Thankyou for your time. I appreciate it.

Suno, aap ek do kaam kar ke dekh sakte ho. Pehle agar aap moblie data user ho to apna sim change karke dekho. Internet pe check karo agar specific area me website ache se kam nhi kar rhi. Ho sakta hai ki chahe olympiad to khatam ho gya ho, website abhi bhi bahut load ke niche ho. Platform change kar ke dekho like agar aap pc pe khelte ho to ek dusre pc ya fir mobile pe switch kar ke dekho. Me ek kind of pc or baaki tech ki chizo ka expert ho to fir agar dikkat tab bhi aye, to fir bahut deep jana padega. App pehle ye chize try karo.

Avatar of MAN270
Prathit12345 wrote:
MAN270 wrote:
My chess.com site has been taking very long time to load lately. Everything I click on loads extremely slowly. Even when I click on play a new game option, the time it takes to load is quite long and when sometimes even after a game has started but the site shows it's still searching (I know the games has started by the sound) It's not that my internet connection is at fault. Other sites including Lichess works fine at the same time which I tried opening to check if my connection was at fault. But no. And now I am unable to play here due to this problem. Someone had told me it was due to Chess Olympiad and heavy traffic but now that it's over, why I am still facing this problem. Please anyone tell me the reason and what do I need to do. Thankyou for your time. I appreciate it.

Suno, aap ek do kaam kar ke dekh sakte ho. Pehle agar aap moblie data user ho to apna sim change karke dekho. Internet pe check karo agar specific area me website ache se kam nhi kar rhi. Ho sakta hai ki chahe olympiad to khatam ho gya ho, website abhi bhi bahut load ke niche ho. Platform change kar ke dekho like agar aap pc pe khelte ho to ek dusre pc ya fir mobile pe switch kar ke dekho. Me ek kind of pc or baaki tech ki chizo ka expert ho to fir agar dikkat tab bhi aye, to fir bahut deep jana padega. App pehle ye chize try karo.

Hmm. Ok. I will try to do what you said. Thank you 😊

Avatar of Martin_Stahl
Mihail0891 wrote:

Здравствуйте. Живу в Казахстане. Не могу оформить платную подписку. Говорит техническая ошибка. Что делать?

You might contact Support using the option in the menu.