Possible Site Bug

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Avatar of michaeljmeadows

Can anyone explain this:

http://www.chess.com/echess/game.html?id=40199961

In this game, I'm playing as black and as far as I can see the last move was 5. ... Bd7, yet my timer is decreasing and my homepage states that is it my move.

Please help!

Edit:  I've just noticed that on the mouseover board, my opponent has played 6. O-O, but since it doesn't feature on the game page I can't play a reply.

Avatar of Spri

same thing is happening to me against Thunder_Knight.

 

http://www.chess.com/echess/game.html?id=40211039

Avatar of michaeljmeadows

Weird.  Strangely for me, it's been fixed now.

Avatar of kohai

Both of those games have now been un-stuck

How are you logging in to make moves? website? or on facebook? or iphone? or mobile? or android? or… ?

Avatar of kohai
michaeljmeadows wrote:

Weird.  Strangely for me, it's been fixed now.


Yes, i just did it :)

Avatar of Spri

fixed thanks.

i only log in on chess.com via my laptop to play.

Avatar of michaeljmeadows

Thank you kohai.  I'm making these moves at the moment on the website on a computer.  I have used the iPhone app too, but not for this game.

Avatar of kohai

If you have any more issues in these games please let me know.

Avatar of kohai

A new update has been added to the Android MarketPlace.

If you (or your opponent) is using Android, can you please go to the Android Market place and update.

Avatar of MPradical

Hello Kind sir Kohai, could you fix my two frozen games as well?

1. http://www.chess.com/echess/game.html?id=40227158

2. http://www.chess.com/echess/game.html?id=40228482

 

also what did you mean by update at Android market place? I don't use an android phone, do i need to update as well? if so, how?

Avatar of kohai

If you're not using an iPhone to  play in your games, then you don't need to update.

If for example you're using Microsoft Windows on your computer, and something needs updating, you'd go onto the Microsoft website to get the latest version..

With the Android application, its for iPhone users.. they have their own place to go and get the latest upgrade.

I've un-stuck your games now, but your opponent really does need to go get the latest version upgrade for the Android application hes using.

Avatar of furtiveking
kohai wrote:

If you're not using an iPhone to  play in your games, then you don't need to update.

If for example you're using Microsoft Windows on your computer, and something needs updating, you'd go onto the Microsoft website to get the latest version..

With the Android application, its for iPhone users.. they have their own place to go and get the latest upgrade.

I've un-stuck your games now, but your opponent really does need to go get the latest version upgrade for the Android application hes using.

Is it an Android update? or an iPhone one? I don't see an update for Android. ( but I dont have an iPhone, so I have no way of checking that).

Avatar of kohai

Android update. Sorry perhaps my explanation wasn' t the best :(

We added an update yesterday to try and fix the games issues Android users and their opponents were/are experiencing. The Android update is visible on the MarketPlace when using the Android app.

Avatar of SirakD

Hi,

So the issue is fixed, and we just need to wait, until all Android user have upgraded their game?

 

Ive the Problem is a game again:

http://www.chess.com/echess/game.html?id=40244095

 

Can you unstuck it? :-)

Avatar of kohai

yes :(

I've fixed that game for you now Sirak

Avatar of SirakD

Thank you again :-)