I don't understand your problem. Gold includes 5 lessons per day according to the membership page but no video. If you want video and unlimited lessons, then upgrade to diamond.
Premium account not working
Sort:
Thanks for the link, RJ, but I'm not much of a "joiner". I like volunteering to try and keep my mind sharp, but being a moderator sounds too much like work.
r4Life wrote:
I upgraded my account, but when I try to watch lessons and videos it just keeps telling me to upgrade
I'm a couple hours later to this conversation, but it looks like you found out how to upgrade to Diamond. If you have any questions, feel welcome to message me.
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#6
Alex wrote:
r4Life wrote:
I upgraded my account, but when I try to watch lessons and videos it just keeps telling me to upgrade
I'm a couple hours later to this conversation, but it looks like you found out how to upgrade to Diamond. If you have any questions, feel welcome to message me.
yes thanks. Guess I wasn't paying attention. Eyes too tired from playing too much chess 
Im late to this, but I bought diamond yesterday and even now it still is telling me that I haven’t gotten it. Can’t do lessons or anything like that
Jun 16, 2020
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#8
teknotic wrote:
Im late to this, but I bought diamond yesterday and even now it still is telling me that I haven’t gotten it. Can’t do lessons or anything like that
I show you have diamond.
Aug 7, 2020
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#9
1Light10 wrote:
Hello everyone. I just upgraded my account to diamond on the mobile browser but it's not appearing on the app, it has been 20 minutes and no sign of premium appearing yet, it keeps telling me to upgrade on the app but is working fine on the browser. Can someone help?
Log out and back in.
Hi I'm platinum member which means I should have unlimited lessons- but I don't have, can someone help me?
Feb 9, 2023
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#12
kanace73 wrote:
Hi I'm platinum member which means I should have unlimited lessons- but I don't have, can someone help me?
Platinum memberships purchased before September 1, 2022 don't have unlimited lessons:
https://support.chess.com/article/4566-september-1st-plan-changes
If you got yours after that, open a ticket with support:
https://support.chess.com/article/346-contact-us
Hii, I paid platinum membership for a year subscription on February 28, 2023. However, my account went back to a basic account on March 15, 2023, I reported it already but still, my account is still on basic membership. Should I just wait longer? huhu I really need those game reviews to learn from my mistakes and know what was the best move in that situation :< Hoping someone can help :<
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I upgraded my account, but when I try to watch lessons and videos it just keeps telling me to upgrade