Hi
I see your problem.. What's a PayPal case?
Premium expired while paid for.
Sort:
Oh I got it wrong, it's a dispute...
https://www.paypal.com/cgi-bin/webscr?cmd=xpt/cps/general/PPDisputeResolution-outside
My premium expired the 19th while I paid on the 14th (I pay monthly, I can't afford to pay for a year in one go.)
I contacted chess.com and Matt told me to resubscribe, and get a premium on auto-renewal basis.
I can't do that as I don't have a credit card. Besides, I already PAID for my premium!
Matt did not make sure I got what I paid for nine days ago so I opened a paypal case.