Purposely aborting a losing game

I was in a completely winning position against someone, just one to two moves way from checkmating my opponent
when I typed in GG in the chat, my opponent replied with something to the tune of "GG, this game will not be counted once I abort"
and just when I was about to ask my opponent what he/she meant,
the game was aborted, and of course it didn't count, a win/rating stolen, 10 minutes wasted
I reported my opponent immediately after but not sure if anything can be done at this point

how is this allowed??? 
where one can make 20+ moves, get into a losing position and decide to not take the L and bounce. 
I find this behavior quite disgusting and hope anyone that abuses the abort button to avoid a losing game is going to be banned and stop playing chess. 

Aborting a game is allowed only before your first move, after 1st move it changes to Resign and resigning makes you lose the game. https://support.chess.com/article/1206-what-does-it-mean-to-abort-a-game-how-do-i-do-it

That's what I thought, but unless there's another way to abandon the game without it being recorded in the system, aborting is the closest thing I can find to describe what happened to me
because the end screen did say game aborted and the game wasn't recorded
it was as if my opponent just force quit the game and faced no consequences afterwards 

There was a server restart. All ongoing games when that happens are aborted.

The other option is it was a game in an arena and the Arena ended, which does the same.

> Is there a way for players to control server restart? 

If they sneak into the server room, sure.

why do you think they are influencing it?

they just use their eyes to see that a restart is happening

their language may not be the best, but still, they are NOT influencing it 

You should take it further. A lot of games were going on at that moment and a lot of people were losing. They must have all conspired to restart the server.

On a serious note, you're not making sense.

I had the same thing happen to me yesterday!

Players can't cause it, but there is a banner about pending ones so a player knowing one is upcoming isn't out of the ordinary.

Any point refund was unrelated to that game 

perhaps, but I didn't see said banner when I was playing
I did see the disconnecting/reconnecting count down but I thought it was because my opponent disconnected during the game, which isn't out of the ordinary and I've seen it before
I have never reported anyone for anything, maybe it was just bot replying
but 24 hour after I filed my first report, I received points refund and in the mail sent by chesscom team clearly stated that they detected someone I played was violating the fair play policy, so to me that definitely seems like it had something to do with my report 

@PeterPetahPetah, someone you played on the 25?4th was closed for FPV yesterday, so your report and that refund was unrelated.

For those of you who don't think it's possible, put yourself in my shoes just for one sec
here are the sequences of events that happened
1. I was one move away from winning when my opponent took longer for his/her turn than usual and disconnected
2. Right after my opponent reconnected, I said GG in the chat and he/she proceeded to say something to the tune of "this game won't count when it is aborted"
3. One second later game aborted just like my opponent said and there was no record in history

this has NEVER happened to me before and even though my rating ain't high, I still played a good close 800-900 games, so don't act like that's just something that happened on the website on the regular so I should just deal with it, lol

I filed my first report against my opponent right after and created my first post on this forum describing what happened and hoping the team can do something about it. 
24 hours after I filed my FIRST report, I received my FIRST points refund and was told there were violations of fair play policy by someone I played against

so was I just to believe that ALLLLL of that was just a HUGE coincidence?
my opponent didn't take away my win, chesscom server reboot did? lol
also if you haven't noticed, I ain't the first one encountering this

Games can be aborted at the start might be some server issue closed points will be replaced 

https://support.chess.com/article/1206-what-does-it-mean-to-abort-a-game-how-do-i-do-it

The server reboots periodically. Yesterday it was done twice, once for an update and once for a bug that was happening after the update. Generally planned resrarts are done very early morning US time and they don't normally do two in a day.

There are almost always at least a few posts after the restarts as well, so the restart banner is not something that some people notice.

As to the timing of your report and the refund, that was coincidence. I verified in your archive that one of your opponents that you played almost two weeks ago was closed yesterday. That's what the refund message was about.

@Martin_Stahl 

Do I risk being punished in any way for simply aborting (abandoning) Arena matches by not making any move for 30 seconds when being into a really big Elo mismatch? 

I'm not quite in the mood to be fed as cannon fodder to players 300-1000 Elo above me.

I appreciate their skill, the experience of playing someone who pushes chess to the rank of art, but right now I'm trying to compete in the leagues. Not exactly in the mood to waste time where there's close to no hope of winning.

The Sportsmanship Policy will ding you. Depends on how often you do it whether or not you'll get any restrictions. It's best to just play it out.

Those Arena pairings with 300-2500 Elo difference between players... I consider them a severe abuse from chess.com's side. Generally, I wouldn't generally care about them, but now, with the Leagues tournament, there is another side to the story.

They (you) provide a way to get free wins for the top rated players. You facilitate that to them, along with the long winning streaks, the arena points and trophies bonuses.

I don't want to waste time with almost guaranteed losses, along with not feeding them free wins myself, in the competition we're directly competing.

AND...

You tell me...

It's best to just play it out, because....

The sportmanship policy will ding me. Really? The problem here is me?

P.S.: You, chess.com, have roughly 2 days left to at least partially solve this intentional abuse from your side, at least before the Champion division starts and people start rushing for the money prizes.

Since you can't restrict high Elo players from joining Arenas (hard to decide where's the max Elo limit), you could at least remove the Trophy bonuses from playing Arenas.

Unless, of course, you don't give a damn about fair play and this was intended from first day, because it allows you to at least partially handpick only high Elo players to reach the prizes.