Puzzle "points" bar bug?

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rwv37

For the past few days, although I have been gaining puzzle "points" (I mean the new-style points, not the old-style ELO-esque points), the little progress bar showing my progress to the next level (or tier or whatever it's called, like the "3" in "Stone 3") has been remaining at zero.

Martin_Stahl
rwv37 wrote:

For the past few days, although I have been gaining puzzle "points" (I mean the new-style points, not the old-style ELO-esque points), the little progress bar showing my progress to the next level (or tier or whatever it's called, like the "3" in "Stone 3") has been remaining at zero.

Website or app?

rwv37
Martin_Stahl wrote:

Website or app?

Website.

Martin_Stahl

Are your points increasing?

rwv37

Yes, the points are increasing as normal.
The only issue I've noticed is that the progress bar shows no progress at all. This started immediately after I reached my current level, so at that time it was correct for the progress bar to show no progress at all. However, it has remained there, and so I'm not sure if the issue is "progress bar shows zero" or "progress bar does not increase".

Martin_Stahl
rwv37 wrote:

Yes, the points are increasing as normal.
The only issue I've noticed is that the progress bar shows no progress at all. This started immediately after I reached my current level, so at that time it was correct for the progress bar to show no progress at all. However, it has remained there, and so I'm not sure if the issue is "progress bar shows zero" or "progress bar does not increase".

I've seen reports of some levels not filling the bar correctly, and have previously seen it in the app, but the actual points needed are the same and it eventually started filling up towards the end.

I can double check if there is a known issue, as I had thought that problem was resolved.

rwv37
Martin_Stahl wrote:

I've seen reports of some levels not filling the bar correctly, and have previously seen it in the app, but the actual points needed are the same and it eventually started filling up towards the end.

I can double check if there a known issue, as I had thought that problem was resolved.

Thanks.
Is there a page somewhere that lists the points required per level? I'd like to keep an eye on whether or not I actually get the level once I get the points required for it.

Martin_Stahl

No, that information isn't available anywhere

Martin_Stahl

There was an update that should be out now that hopefully has your issue fixed.

rwv37

Thank you!

Martin_Stahl

Did it work?

rwv37

Oh, yeah, it did, but I guess I should say (in case it matters for future issues) there was a little wackiness involved:

When I first opened the puzzles page, rather than the progress bar being at zero as it always had been in recent times, it was at (or near) 100%. When I solved a puzzle, I was promoted to the next level, and when the next puzzle came up, the bar was already halfway to the NEXT next level.
From that point on it seemed normal, but based on the above, I guess the original issue was not just "progress bar doesn't increase", but also "level doesn't increase".

Martin_Stahl

Yeah, I think the configured for the number of needed points was way off so once corrected it put you where it should have been.