puzzles on app

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Avatar of WC_rm8

the puzzles for the app are not showing up, so i am forced to use the browser app on my phone. yet for some reason puzzle rush will automatically open in the app when I open it on Chrome, even though I cannot access it manually on the app. i've uninstalled and reinstalled yet nothing seems to work - I even left the beta programme. does anyone else have this issue and if so how do I fix it?

Avatar of Martin_Stahl
w3ird_champ wrote:

the puzzles for the app are not showing up, so i am forced to use the browser app on my phone. yet for some reason puzzle rush will automatically open in the app when I open it on Chrome, even though I cannot access it manually on the app. i've uninstalled and reinstalled yet nothing seems to work - I even left the beta programme. does anyone else have this issue and if so how do I fix it?

 

Try clearing the app data. If that doesn't work, uninstall and reinstall. 

 

If you were on the beta app, you would need to uninstall after leaving to get the current release anyway.

Avatar of WC_rm8
Martin_Stahl wrote:
w3ird_champ wrote:

the puzzles for the app are not showing up, so i am forced to use the browser app on my phone. yet for some reason puzzle rush will automatically open in the app when I open it on Chrome, even though I cannot access it manually on the app. i've uninstalled and reinstalled yet nothing seems to work - I even left the beta programme. does anyone else have this issue and if so how do I fix it?

 

Try clearing the app data. If tha doesn't work, uninstall and reinstall. 

 

If you were on the beta app, you would need to uninstall after leaving to get the current release anyway.

sadly, i've cleared app data, uninstalled and reinstalled, left beta program and uninstalled, but nothing seems to work. 

Avatar of FriedRic33

I have the same problem. Reinstalling didn't help. Did you find a solution?

Avatar of SorenINT2000

I have the same problem as well. I think it's a bug in the app. Patch please!

Avatar of G_Boogie

Yup just started not showing up for me today

Avatar of Cerkoryn

Same problem.   Anyone know how to fix?

Avatar of Martin_Stahl

Those with issues, what app and Android version?

Avatar of mawandro

Same problem, fix that pls!

Avatar of Martin_Stahl

Staff are actively engaged on this and there should be a fix coming soon 

Avatar of KingMoored

I'm haven't noticed any problems with Puzzles on my Android App.

I'm running version v4.5.8 on Android version 10 and it was just updated earlier this week.

It looks like this latest version did some relabeling of the Play to Home button and it seems they changed the default Login Screen to a Signup Screen. Other than that, v4.5.8 seems fine.

Avatar of duddits

Same problem for me on app version 4.5.8-googleplay-261923 on Android 13

Avatar of 1OPDONGXI

same problem have puzzle rush and battle but no path im on an android 10 and app version is v4.9.43-googleplay-267115. it only worked when im logged out pls help.

Avatar of 1OPDONGXI

i mean android 11

Avatar of The-Cream

Support said they are going throught a bunch of glitches to get fixed.

wink