"Game Abandoned" bug report

How can I have lost by "game abandoned" when I made the last move?

http://www.chess.com/livechess/game.html?id=71850252

What I saw was the other player never responding to my move and his clock running out. I understand it can seem like that when he really made a move that didn't reach my computer, but clearly that didn't happen.

Also, it's a bit weird that this happened after I made a winning move.

Not something I lose sleep over, but the people running the site might want to look at this.

Unless I'm mistaken, this looks more like an exchange than a winning move.

Maybe you disconnected man. Try contacting staffs, submit a ticket they will for surely see this problem of yours.

Here's the link:

http://support.chess.com/index.php?_m=tickets&_a=submit

I hope it will help you, Cheers! and good luck.

Thanks. I didn't know about the ticket system. I've submitted one.