Racist Abuse

I played with lionattack25, today 4th August 2014 between 12.20pm and 12.50pm. His comments to me were racist abuse. 

Please investigate this matter. Racist abuse should not be tolerated in a public forum like chess.com

Below is the transcript of our chat.

 R. Daniel

NEW GAME (878147407) - lionattack25 vs. xlong11 (10 0 rated) (win: 7, draw: -1, loss: -9)

lionattack25: so u bas tard playing with chess engine

GAME OVER - lionattack25 vs. xlong11 - xlong11 won by resignation (+7). Your new blitz rating is 1312.

NEW GAME (878150664) - xlong11 [1.0] vs. lionattack25 [0.0] (10 0 rated) (win: 7, draw: -1, loss: -9)

lionattack25 has joined the chat.

lionattack25: negro

lionattack25: blackie

lionattack25: negro ha ha ah

lionattack25: u r a negro guy..ha h aha

lionattack25: smellingodd here..im covering my nose with towel

lionattack25: nelson mandela's grand son

lionattack25: ha ha

xlong11: why are you making a racist comment in a public forum?

lionattack25: negro

xlong11: i have not seen this degree of madness before

lionattack25: i dont like u

xlong11: i will have to report this

lionattack25: ha ha ha u have proved as idiot in your game

lionattack25: but why u r negro? ur dad negro or ur mom? i thiinl u r a worst cross

lionattack25: worst breed

lionattack25: rotten

lionattack25: resign and go

lionattack25: i forgive u for ur poor game

xlong11: continue

lionattack25: i jus dont like the way u play...thinking u r a great attacker

lionattack25: not anymore

xlong11: i have won a game

lionattack25: ok move now

xlong11: continue your racist abuse

lionattack25: stupid fellow.. u r a comedy piece

xlong11: don't stop

xlong11: come on , go on

xlong11: go on

lionattack25: i did not make any racial abuse.. i said u r an idiot..its true

xlong11: the whole world will see your racist comments

xlong11: go on

lionattack25: time up

GAME OVER - xlong11 vs. lionattack25 - lionattack25 won on time (-9). Your new blitz rating is 1303. Match score: xlong11[1.0] vs. lionattack25 [1.0]

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lionattack25 has left the chat.

xlong11: i will post your comments on all social media for the world to see

You are absolutely correct. This person has been removed from Chess.com. I'm very sorry that this happened. I hope that it doesn't ruin your experience here! In the future, please send your report to us at Help and Support directly.  https://support.chess.com/customer/portal/emails/new