Rating drop issue on Tactics Trainer (possible system error)

Sort:
Avatar of bastaw0w

Hello

I would like to report a sudden drop in my tactics rating. On October 7th, my rating was 1673, but on October 8th it suddenly fell to 1438, even though I didn’t make any mistakes or lose any puzzles that would explain such a drop.

It seems that there might be a bug or system error that caused this issue. I’m attaching a screenshot below to show the rating change.

Could you please check what happened and restore my correct rating if possible?

Thank you in advance for your help.

Best regards,

Avatar of YauNingC2

https://www.chess.com/news/view/announcing-new-puzzles-rating-system