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Avatar of gimagri

Hello, I accidentally purchased the Yearly subscription and I asked for a refund. When will they reply to my request for refund? I did try the free membership but I cancelled before billing and now I wanted to purchase 1 month but it automatically took Yearly... I was in shock, but I hope everything will be sorted out because a Yearly subscription is too much for me at once..

Avatar of Martin_Stahl
gimagri wrote:

Hello, I accidentally purchased the Yearly subscription and I asked for a refund. When will they reply to my request for refund? I did try the free membership but I cancelled before billing and now I wanted to purchase 1 month but it automatically took Yearly... I was in shock, but I hope everything will be sorted out because a Yearly subscription is too much for me at once..

 

They should get back with you soon. They have been getting a lot of tickets so it takes a little to get through them all

Avatar of gimagri

Okay, thank you for your response.

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