You may get better results by emailing chess.com’s support instead of a forum thread. They say they’ll email you back within 3 business days, but in my experience, they usually respond with something helpful in 1-2 business days:
https://www.chess.com/forum/view/general/how-to-contact-support-1
I misread the checkout page pricing. I intended to purchase a single month for AED 29.17, but the system billed me for the entire year upfront. Please cancel the subscription and issue a full refund.
Thank you