Dear Chess.com Support Team,
I hope you're doing well. I am writing to request a cancellation and refund for my recent subscription charge.
I signed up for the 7-day free trial but unfortunately forgot to cancel it before it ended, and my Visa card was charged automatically.
Here are my account details:
- Username: thkgaming1234
- Registered email: [removed -- MS]
- Payment method: Visa (via Chess.com website)
- Payment date: June 2, 2025
Since I did not intend to continue the subscription, I kindly request a refund for the charge. Please let me know if you need any additional information.
Thank you for your understanding and support.
Best regards,
Tran Huu Khanh
You'll need to contact Support directly for a refund.
https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership
Dear Chess.com Support Team,
I hope you're doing well. I am writing to request a cancellation and refund for my recent subscription charge.
I signed up for the 7-day free trial but unfortunately forgot to cancel it before it ended, and my Visa card was charged automatically.
Here are my account details:
- Username: thkgaming1234
- Registered email: [removed -- MS]
- Payment method: Visa (via Chess.com website)
- Payment date: June 2, 2025
Since I did not intend to continue the subscription, I kindly request a refund for the charge. Please let me know if you need any additional information.
Thank you for your understanding and support.
Best regards,
Tran Huu Khanh