Chess.com

Resolved: Screen problem!

atarw

#1 May 5, 2012

For some reason when I wnat to view my online games, and games posted in forums, the pieces are replaced with question mark boxes. This has never happened before, and doesn't happen for live chess. Whats wrong?
ivandh

#2 May 5, 2012

Clear your cache, cookies, and any other junk food.
atarw

#3 May 5, 2012

Thanks! But that only solved half of the pieces, the other half are still missing.
ivandh

#4 May 5, 2012

If it's your opponents' pieces that are missing I wouldn't complain..
stephen_33

#5 May 5, 2012

What browser are you using - some work better than others on this site.
Google Chrome is recommended for this one.
atarw

#6 May 5, 2012

I use Safari on a Mac.
stephen_33

#7 May 5, 2012

Just found what you may be looking for - try this link:-

http://support.chess.com/Knowledgebase/Article/View/4/3/im-trying-to-play-chess-but-i-cant-see-the-board

It refers to Safari so should help. Otherwise, visiting the Help & Support section seems your best bet - click on the link at the bottom of any page.
atarw

#8 May 6, 2012

Yeah, OK, that cleared it up. Thanks stephen_33!
atarw

#9 May 6, 2012

And ivandh!

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