[Solved] Android Chat Disabled
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Chat is not available to me either. I receive a white exclamation mark in a red bubble next to my sentence.
I was receiving errors trying to post in the forum, didn't see that it went through. oops on the double post.
psniderman, turns out my chat features were disabled on the back end some how, though I was still able to chat on daily games through the browser. Weird.
A ticket to support cleared the issue up in less than a day, I was pleasantly surprised by the quick turnaround and fix.
I have been unable to use the chat feature in the Android app, both the current and classic versions of the app. I'm on a Galaxy S7.
It seems that a friend of mine has no problems chatting to other users through his mobile, but cannot chat on any of the games we play together.
Chat works through the web page, and I have verified my email account and set a password. My account was created through a facebook link.
I've tried logging in using facebook connect as well as the chess.com username/password through the app but neither seem to work.
Is there any information that may help?