Stats have gone

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parsley76

Just logged back after the weekend shutdown and my game stats have gone.  It still shows the total number of games I've played but not any record of the wins, etc.  Why?

Baseballfan

As we had stated in the two messages we sent to everyone, this was something we had to do as part of the upgrade this weekend, sorry for the inconvenience.

old_man

My first game was interrupted with two messages; one stating that I had conceded (I hadn't), and the other announcing the server connection had been lost.  Neither was a problem I ever experienced under the old system. As someone once said, most schemes of improvement are folly...

Baseballfan

Not sure what happened with the first game, but we had to reset the server, so that explains the second game.

G_Odd
Baseballfan wrote:

As we had stated in the two messages we sent to everyone, this was something we had to do as part of the upgrade this weekend, sorry for the inconvenience.


 I don't recall a message like this, could be me....I do recall a message to download games, because they would be lost in the upgrade.

Wow, this is cruel...Cry

Baseballfan

It wasn't an e-mail, we sent it out as a site message, and it went to everyone. Additionally, there was a forum thread about it last week. That was here: http://www.chess.com/forum/view/community/critical-news-important-chesscom-site-update-message . 

G_Odd

Well, life goes on.....it feels a leg has been amputated, but, I'll start to learn how to walk again.

Baseballfan

I'm sorry, I misread the original post. I thought he was referring to Live games history... that was intentional. The Win/Draw/Loss stats issue is one we DIDN'T expect, and we're looking into that now.

Baseballfan

Stats will be fixed over the course of the next few hours, sorry about that.

erik
Paul_Napoli wrote:

> we DIDN'T expect

I hope so.

I saw your video explanation. It is sympathetic but not professional.


we tried several times to let everyone know. sorry you didn't get the message! :(

G_Odd

Stats are back again, well done, good fix, thanks a lot!!