https://support.chess.com/en/articles/8562517-how-do-i-report-someone
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Subject: Report of Abusive and Toxic Behavior
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Please chess.com I used not cool languange. This was used in the heat of a game. I just wantted to to offer a draw after my opponent blundered a a queen. I have no ill meannigs. Can you please check this game? I understand if you do not want rough language on your channel, but some people just care very much about athor people. I will to try to take more care but can I express my emotion and still offer a draw? Thank you.
Dear Chess.com Support Team,
I am reaching out to report an incident of highly inappropriate and toxic behavior that occurred during my interaction with another user on the platform. Specifically, during a game, this user made an offensive remark that I found deeply disrespectful and inappropriate. Additionally, I received a private message containing language that was explicitly insulting.
I believe this behavior violates the community guidelines of Chess.com, as it creates a hostile and unsportsmanlike environment for other players. I respectfully request that this matter be reviewed thoroughly and that appropriate action be taken to address this issue.
I can provide additional details, including screenshots and timestamps, to support my report if needed. Please let me know how I should proceed in providing this evidence to ensure a fair investigation.
Thank you for your attention to this matter.
Kind regards,
KyriakosM